WORKS


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Best Digital Campaign in Ogilvy TouchPoints.

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A Silver in DM Asia, and a Bronze in DMA Malaysia.

| Best Digital Campaign in Ogilvy TouchPoints. | A Silver in DM Asia, and a Bronze in DMA Malaysia.

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150,000+ opt-in drinkers built from zero.

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450% interaction surge — triggered by modular experiences that pulled first-timers into deeper product understanding and trial.

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120% revisit rate — driven by event invites, gamified rewards, and curiosity-led discovery.

| 150,000+ opt-in drinkers built from zero. | 450% interaction surge — triggered by modular experiences that pulled first-timers into deeper product understanding and trial. | 120% revisit rate — driven by event invites, gamified rewards, and curiosity-led discovery.

 

Business-Driven & Tech Leadership Campaign

The B‑2 Spirit 2.0:
The Cyber Bunker Stealth.

Mission Log

By 2006, Guinness was cornered. Malaysia has become one of the most punishing alcohol markets. Stout was hit hardest. Guinness lost volume, price advantage, and relevance.

Younger drinkers found it bitter, heavy — an “uncle’s drink.”

And it costs RM5–7 more than a mainstream beer.
At retail: RM11–13. Rivals: RM6–8.
At the bar: RM18–22. Others: RM12–16.

The price gap was evident.

Then the lights went out. A near-total blackout on alcohol advertising erased Guinness from view. Sales fell. Shelves cleared.

But the deeper threat?

New drinkers never entered. Relevance faded quietly.
Stout accounted for less than 7% of beer volume. Loyalists were ageing out.

Guinness risked becoming a legacy without a future.
A brand not rejected — just… unchosen.


The B‑2 Doctrine 

Younger drinkers. Aged 21–35.
Image-conscious. Price-sensitive. Socially strategic.
Spending cautiously — RM400–600 a month on social life — every move had to count.

And Guinness?

Too bitter. Too heavy. RM5–7 more than other beers.
An “uncle’s drink.” Out of their frame.

Worse — it was invisible.
With advertising blacked out, Guinness wasn’t just unchosen; it was also unchosen. It was unseen.

So, how do you recruit a generation that’s everywhere — but not on your radar?

That’s why the B‑2 Doctrine was upgraded.

We didn’t chase them.
We built a place they’d enter by will, explore on their own, and adopt by choice.


The Victory Bunker

Before Facebook. Before Instagram. MSN Messenger was where younger drinkers gathered. That’s where we staged the pull.

We built a private, opt-in digital world: Guinness City.

Self-contained. Self-sustaining. Purpose-built for young drinkers to discover Guinness — in private, without pressure or judgment.

Inside, every element was designed to recruit:
Play. Exploration. Social proof.

No sales pitch. No banner shouting.
Just moments that earned them a place of belonging — and gently pushed them into trial.

A virtual tavern — safe, discreet, and made to give Guinness a fighting chance.

  • With Guinness standing for premium quality, we had to deliver the same in our work.

    This mission demanded full digital interactivity, without the gimmicks of flat 2D or the clumsy avatars and distorted 3D of early Second Life.

    We leapfrogged the norms and led with Flash 8 Beta — delivering complete immersion and recruitment, from engagement to trial to brand knowledge.
    All executed in the era of dial-up speeds — with no social media, no apps, no HTML5, and no mobile-first design.

    Guinness City was hand-coded for 56kbps.

    Every visual and sound asset was compressed and optimised for a premium finish, with no CMS, no templates, no drag-and-drop.
    Every MSN-triggered invite was individually generated and monitored.
    Every interaction was tracked through custom-coded logs, surpassing what any CRM platform could deliver at the time.

    In short, we built the infrastructure from scratch — asset by asset, function by function.

    A first-of-its-kind immersive digital social space.
    Predating Facebook. Reprompting widgets. PreAPIs wireframes.

Strike One
Codename: Black Knight
Payload: Code Black 1.0 – The Rising

A stealth digital drop in Windows Live Messenger recruited young drinkers into Guinness City — and earned them access to Code Black, a real-world branded event. They ignited their first Guinness trial, bypassing doubts and social awkwardness in their choice.

  • Codename: Black Knight
    Payload: Code Black 1.0 – The Rising

    A stealth digital drop in Windows Live Messenger recruited young drinkers It began with a floating Black Knight icon on the Messenger screen. Clicking it triggered a cryptic video, revealing Guinness City — a private, opt-in digital world.

    Inside, users received an Encoded Invite. If cracked, it unlocked access to Code Black: The Rising — a real-world party designed for a pressure-free trial.

    At the event, everyone drank Guinness. Doubts disappeared. Awkwardness turned into affirmation. It was no longer a social risk — it became a social badge.

    Guinness City was built entirely in Flash 8 Beta — one of Asia’s first opt-in branded worlds, coded for 56 kbps, before Facebook or HTML5.

    Every Windows Live Messenger invite was tracked. Every interaction was logged.

    Redefining how digital could drive real-world brand adoption.

  • Floating Black Knight icon seeded in MSN Messenger. Opt-in system with crackable code triggered party invites. Asia’s first branded world in Flash 8 Beta — before HTML5 and social embeds existed.

Strike Two
Codename: Z Shot
Payload: World Pool Championship

Using the World Pool Championship as cover, Guinness shifted trial from private curiosity to public confidence, turning sports fandom into repeated rounds and deeper adoption.

  • The Black Knight icon reappeared on Windows Live Messenger, inviting users to take a shot at pool. One click launched the digital World Pool game inside Guinness City — no downloads, just play.

    Each round triggered the next. Players returned to climb the leaderboard.
    Top scorers unlocked vouchers and invites to match-night watch parties at Guinness-partnered pubs — the same outlets we needed to activate.

    On game nights, these pubs became the only way to watch the World Pool Championship live — no cable subscription needed.
    More bar visits, more Guinness consumed.
    More play online, more bar visits.

    What started as a floating game became a nationwide trial engine — built entirely in Flash 8 Beta on a 56 kbps connection, before the advent of embedded gaming, widgets, or push APIs.

  • One of Asia’s first real-time multiplayer games seeded via MSN Messenger — built before embedded gaming existed. Fully coded in Flash 8 Beta for 56kbps. No APIs. No widgets. Just addictive play turned into retail footfall.

Strike Three
Codename: Black Reign
Payload: Code Black 2.0 – The Revolution

The second Code Black party reactivated young drinkers already inside Guinness City. This time, analogues invite recruits to trial, influenced by those who came before, turning personal choice into public preference.

  • By now, Guinness City was a known space. The Black Knight and Z Shot tournament had built momentum. No more digital bait.

    Entry came via physical, encoded invitations — opt-in, analogue, and exclusive.

    Inside Code Black: The Revolution, the shift was visible.

    The energy was charged.
    Guinness wasn’t just trialled — it was expected.
    First-timers came with friends. Previous guests led the way.
    Awkwardness vanished. Confidence took over.

    This wasn’t just another campaign party.
    It scaled belief from solo curiosity to shared identity.
    From quiet trial to public ritual.

    Strike Three turned stay-ins into advocates.
    Guinness City — once a digital bunker — was now alive with a human tribe.

  • Analogue × digital hybrid invitation drove local virility and lifestyle coverage — all earned, with no media spend.

Strike Four
Codename: Deep Pour
Payload: The Master Brewer

A hand-built product education module delivered immersive, self-directed brand knowledge, converting curiosity into product belief. It transformed new drinkers into confident brand adopters, ready to order, explain, and defend their Guinness.

  • New drinkers often dropped out after their first sip — not because of taste, but because they didn’t understand Guinness.

    We built the Guinness Academy: The Master Brewer — an interactive module within Guinness City that guided users through the brand’s story at their own pace. No classroom. No presenter. Just click, explore, and learn.

    They discovered why Guinness isn’t black but ruby red. What gives it its taste? How it’s brewed, and how to pour it right. Step by step, they unlocked each ingredient, brewing stage, and ritual — from fermentation to bottling.

    At the end: a complimentary bottle and a deeper appreciation.

    This wasn’t a slideshow. It was a belief system engineered to match Arthur Guinness’s obsession with quality.

    Built entirely in Flash 8 Beta, it was one of the most immersive brand education modules ever hand-coded for 56kbps — before “interactive learning” became mainstream.

    From passive interest to product advocacy — all from one digital pour.

  • Self-led Guinness Academy module built in Flash 8 Beta — before “e-learning” became a term. Transformed drinkers into confident product advocates.

Strike Five
Codename: Echo Chamber
Payload: The Black Quest

A self-directed brand scan invited drinkers to confront their thoughts about Guinness privately. It identified readiness, cleared doubt, and surfaced high-value leads for more profound conversion.

  • By now, trials were rising. But one question remained:
    Were young drinkers truly converted — or just testing the waters?

    No more research groups. No influencers. No guesswork.

    We built The Black Quest — a belief scanner inside Guinness City that let users reflect on what they knew, believed, and felt about Guinness — at their own pace, on their screen.

    Those aligned with the brand received targeted content and rewards.
    Those who weren’t, exited without resistance.

    A single interaction revealed who was ready to go further.
    Measured not by quantity, but by the conviction behind it.

    All tracked via custom-coded response logs — built before UX analytics platforms, before behaviour-based segmentation, before AI-generated personalisation.

  • Digital Belief Scanner built with response logic — no facilitator, no bias. Re-engaged only when readiness was real.

Mission Debrief

The B‑2 Spirit 2.0 deployed five coordinated strikes inside the Victory Bunker: The Guinness City recruited, converted, and sustained a new generation of drinkers.

Future secured. Sales restored. Doctrine proven.

150,000+ opt-in drinkers built from zero.
120% revisit rate — driven by event invites, gamified rewards, and curiosity-led discovery.
450% interaction surge — triggered by modular experiences that pulled first-timers into deeper product understanding and trial.

Conversions sustained from first sip to preference, preference to public ritual, and trial to go-to choice.

Industry leaders and juries recognised 

Best Digital Campaign in Ogilvy TouchPoints, a Silver in DM Asia, and a Bronze in DMA Malaysia. Judged for bravery, precision, and foresight — launching a self-contained, opt-in Victory bunker.

This was full-stack tech innovation architecture, deployed before Facebook, Second Life, mobile UX, or cloud-native CRMs. 

  • Digital Campaign, Best of Ogilvy Touch Points 2006
    Digital Campaign, Silver DM Asia 2006
    Best Recruitment Program Digital Campaign, Bronze, DMA Awards Malaysia 2006
    Best Web Brand Building Campaign, Merit, DMA Awards Malaysia 2006

What Comes Next

What needed to be done was done. The foundation for long-range CRM and sales expansion is already live.

But this mission isn’t over. A new terrain awaits.

The B2 Spirit 3.0: The Duo-Bunkers Stealth.

 
  • Description text goes here

Business-Driven Campaign

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Business-Driven Campaign

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The B2 Spirit 3.0: The Duo-Bunkers Stealth.

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The B2 Spirit 4.0: The Duo-Bunkers 4x4x4 Stealth.